Storm Damage Roof Repair in Matthews, NC
Free storm damage inspections with photos, emergency tarping and repairs, and an honest answer on whether your roof is worth an insurance claim.
Led by owner Vasily Zhuk, with 10+ years of hands-on roofing experience.
Prefer to text? We accept text messages. Send a photo of your roof to 704.396.8383 and we’ll reply fast.
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Storm Damage Roof Repair in Matthews, NC
Matthews doesn’t get many storms that make the news, but the ones that do tend to hit roofs. On February 6, 2020, an EF-1 tornado with winds near 95 mph tracked from Pineville into Matthews and damaged buildings along West Matthews Street. When the remnants of Hurricane Helene came through on September 25–27, 2024, the National Weather Service recorded a 66 mph gust at Charlotte-Douglas Airport, with trees and power lines down across the region. Most years the damage comes from ordinary summer thunderstorms: a line of storms, a few minutes of strong wind, and a roof with lifted or missing shingles that nobody notices until it leaks.
After a storm, we inspect your roof for free, document any damage with photos, and tell you plainly whether it’s worth an insurance claim.
What Storm Damage Looks Like on a Matthews Roof
- Wind damage: missing shingles, creased or folded tabs, ridge cap blown off, and shingles that have lost their seal and lift in the wind. Creased shingles are easy to miss from the ground and usually leak later.
- Fallen limbs: Matthews neighborhoods have mature trees. A limb can puncture the decking, crack rafters or knock a section of shingles loose.
- Hail: dark round marks where granules were knocked off, cracked shingles, and dents in gutters, vents and downspouts. Hail is less common in Matthews than wind, but nearby areas like Wesley Chapel and Weddington have logged quarter-size hail in recent years.
- Water getting in: new ceiling stains, wet insulation in the attic, or a musty smell after heavy rain.
What to Do After a Storm
- Stay off the roof. Wet, damaged shingles are slippery, and a fallen limb can hide a hole.
- Take photos of anything you can see from the ground, plus any ceiling stains or wet spots inside. Note the date of the storm.
- If water is coming in, call us at 704-396-8383, any hour. We do emergency tarping to stop more water from getting in. Meanwhile, move valuables away from the leak and put a bucket under the drip.
- Get an inspection before you call your insurer. We’ll tell you whether the damage is storm damage or normal wear. Filing a claim for wear can count against you without paying anything.
- If it’s a real claim, we give you the photos and a written report, and we can meet your adjuster on the roof.
Insurance Claims in Matthews
Homeowners policies cover sudden storm damage, minus your deductible. They don’t cover a roof that has simply worn out. That’s why the inspection matters: the documentation decides the claim. We don’t push claims that aren’t real, and we don’t make promises about what your insurer will pay. Read more in does homeowners insurance cover roof replacement in NC.
A word of caution: after big storms, out-of-town crews knock on doors across south Charlotte and Matthews. Before you sign anything, check for a local address, a real phone number, reviews you can read and a written warranty. Our roofing warranty scams guide explains what to watch for.
Repair or Full Replacement After Storm Damage?
Many storm claims only need a repair: a few shingles, a section of ridge cap or one damaged slope. When the damage is widespread, or the roof was already near the end of its life, a full replacement can make more sense. We’ll show you both options. See our Matthews roof replacement page or, for non-storm leaks, roof repair in Matthews.
Free roof inspection in Matthews
Call or text 704-396-8383 (24/7), or pick a 2-hour window on our calendar. The inspection itself usually takes less than 60 minutes.
Book online →Matthews Storm Damage Questions
Should I call my insurance company or a roofer first?
Call a roofer first for a free inspection. If the damage isn’t storm-related or is below your deductible, you may not want to file a claim.
How long do I have to file a roof claim in NC?
It depends on your policy. Many insurers require prompt notice after a storm, so check your policy or call your agent soon after the damage.
Do you work with my insurance adjuster?
Yes. We document the damage with photos and a written report and can meet your adjuster at the house.
What if my roof is leaking right now?
Call or text 704-396-8383. We answer 24/7 and do emergency tarping and repairs to stop the water until the permanent fix.
What if the storm damage is minor?
Then we fix it as a regular repair and tell you honestly whether a claim is worth filing.
Ready for an honest answer on your roof?
Call Charlotte Ace Roofing or send the form. We’ll inspect your roof for free and give you a written estimate with no obligation.